Biané

We want you to love your biané socks. If you change your mind, we offer a 30-day return policy. You have 30 days from the date you received your order to send your items back to us for a refund.

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Shipping at a Glance

• Dispatch: Orders placed by 12pm (Mon–Fri) ship same-day.
• Delivery: 1–3 working days via Royal Mail.
• Convenience: Letterbox-friendly packaging—no need to be home.
• Tracking: Available on all Tracked services.

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To keep your socks grippy and soft for every class:

• Inside Out: Flip them before washing to protect the grips.
• Cool Wash: Machine wash at 30°C on a gentle cycle.
• No Softener: Fabric softener makes the grips slippery—avoid it!
• Air Dry Only: Do not tumble dry or put them on a radiator (high heat melts the grips).

Pro Tip: Don't iron them. Just wash, air dry, and you’re ready for the studio.

What payment methods do you accept?

We accept all major payment methods to make your checkout as smooth as possible:

• Cards: Visa, Mastercard, American Express, and Maestro.
• Digital Wallets: Apple Pay, Google Pay, and PayPal.
• One-Click Checkout: Shop Pay (for the fastest way to buy).
• Buy Now, Pay Later: Klarna is available for flexible payment options.

Is it safe to shop on your site?

Yes, 100%. Our store is powered by Shopify and is Level 1 PCI DSS compliant. This is the highest gold standard for e-commerce security globally.

• Encrypted Transactions: Your payment details are encrypted using SSL technology, meaning your card info is never stored on our servers.
• Fraud Protection: We use AI-driven fraud analysis to ensure every transaction is legitimate and secure.